Tds Wifi Outage (2025)

FAQs

Why is my TDS Wi-Fi not working? ›

Verify that your TDS-provided modem, router, or set-top box has power. If device lights are off, then your power may be out or there could be a loose cable. Make sure the cables to your TDS equipment are secure.

How do I reset my modem? Press the modem reset button on the back of your modem for 10 seconds, then release. This initiates a factory reset, which changes your wireless configurations back to default settings (Wireless active, Network name, Preshared Key matching the sticker).

If your bandwidth is full, then traffic will be delayed. If you have a lot of people at home using a lot of devices, you could fill up your path to the internet. At this point, you can either reduce the number of devices being used at the same time or upgrade your internet package to allow for more throughput (speed).

User reports indicate no current problems at TDS Telecom

TDS Telecom is part of Telephone and Data Systems Inc.

Reasons your Wi-Fi router is not working can include a loose cable or a bad location. Put your router in a central area of your home. Try to keep it away from microwaves and Bluetooth devices that could cause signal interference. Ensure all cables are fastened and reset your Wi-Fi device.

However, simply unplugging the router does not reset its settings to factory defaults. To do this, you would need to perform a factory reset, which typically involves pressing a small button on the device for a specific amount of time.

In most cases, this button is located on the back or bottom of your router. Press and hold the button for ten seconds. Depending on the location of the button, you may need a paperclip or bobby pin to reach and press the button. Release the button and wait for the device to reset and power back on.

Why is TDS buffering so much? ›

Buffering or quality issues: With buffering content or poor quality, confirm that all cables connected to your set-top box are secure and connected in the correct ports. Slow speeds could also be the root of the problem, so run a speed test on another device that is hardwired to the modem.

Any wired or wireless router will work with TDS fiber service. We recommend using a Wi-Fi6 capable wireless router so that you can expand your wireless networks to ensure coverage throughout your home.

Does TDS have data caps? TDS cable and fiber internet plans come with unlimited data. TDS DSL plans have a 250 GB data cap.

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TDS monitors bandwidth consumption but does not impose any usage limits on its internet customers.

Quick fixes for Wi-Fi network issues

Check to see if your router is unplugged or if the power is cut off — your solution may be as simple as restarting your router or plugging it back in. Check if your devices are trying to connect to a different network.

If you can't connect using different devices, the problem is probably caused by your router or ISP. If your WiFi does work on other devices, try restarting the device that can't connect. If that doesn't fix it, try turning off airplane mode, turning off any VPNs, and turning off any anti-virus programs.

Any wired or wireless router will work with TDS fiber service. We recommend using a Wi-Fi6 capable wireless router so that you can expand your wireless networks to ensure coverage throughout your home.

In the address bar of an Internet browser, type http://192.168.0.1 and press enter. On the modem's main screen, enter admin as the username and password as the password. (These are different from the Wi-Fi network name and Preshared Key you used to connect to the Wi-Fi.) Click Login.